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AI technology provider based in Toronto that offers afully-tailored platform designed to plug into a business’s existing tools ortech stack and offer automated customer support. In addition to automatingessential tasks and offering human-like customer support communications, Ada’sAI-powered technology can also adopt a conversational tone to spark moreengagement across social media channels. To date, Ada’s autonomous technologyhas helped brands including Air Asia, Indigo, and Zoom with their customerexperience CX as well as social media marketing activities. Working withMalaysian ride-hailing service Grab, Ada’s AI-powered innovations helped thebrand expand its reach into international markets throughout its various socialmedia channels using multilingual chatbot technology. Not only did thebot-powered help broaden .
Grab's brand offering extended to grocery deliveries,bill payment assistance, and ordering takeaways, but it Find Your Mobile Number List also engaged consumersfrom six new international markets through Facebook Messenger. As a result ofadopting an AI-powered approach to its social media marketing comms, Grabreduced its customer query backlog bywhile reducing operational costs by. It isalso enjoying growth in each of its six new target markets. AI MarketingAutomation Examples Starbucks’ AI voice-powered barista services StarbucksStarbucks Some million adults now use voice search at least once a day. Inaddition,of Americans currently own a smart speaker like Siri or Alexa of somevariety. Voice technology is on the rise, and those who embrace itspossibilities stand to reap great rewards. Starbucks is no exception.
To offerits audience an additional layer of consumer value, the coffee colossusintegrated one its most subscribed apps with . Indoing so, its customers can now use their very own ‘My Starbucks Barista’service to place and modify orders, as well as confirm a pickup location formaximum convenience – a seamless blend of voice and chatbot innovation in action.Due to the success of its ‘My Starbucks Barista’ app, the brand has broadenedits AI innovations by adding AI-powered Mastrena II espresso makers machinesthat essentially complement the pre-ordering capabilities of the app tothousands of its outlets to offer a more consistent and streamlinedcoffee-making experience to its customers. Boasting a whopping million mobilecustomers to date, it’s clear that initiatives like this are driving incrediblelevels of growth and engagement across the globe. Lowe's AI-powered personalshopping assistants Lowes Lowes A forward-thinking brand that has successfullyenriched its in-store shopping experience, hardware giant Lowe’s introduced itsvery own AI development – the LoweBot – to offer its consumers personalizedsuggestions and tailored information as they browse its colossal US stores.
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